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  • Forbes: Gaming The System

    Forbes: Gaming The System

    Gaming The System: How A Traditional Manufacturer Opened Its Books And Turned Employees Into Millionaires

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  • Jack Stack Keynote at EOA Annual Conference

    Jack Stack Keynote at EOA Annual Conference

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  • Operating an Open-Book Company in a Closed-Book World

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  • Benefits of Controlling Sales with Contingency Planning

    Benefits of Controlling Sales with Contingency Planning

    Too many organizations get into trouble because they don’t plan very well. And even when they are good at planning, they essentially only plan for what they expect to happen; the business they expect to deliver. In our experience, life and business is “like a box of chocolates”, you really can’t be sure what you’re going to get next!

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  • The Collective Wisdom is Greater Than You

    The Collective Wisdom is Greater Than You

    James Surowiecki, spoke about his book, “The Wisdom of Crowds,” which discusses how the wisdom of a crowd can outweigh the wisest person within the crowd. I was conflicted.

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  • The Efficiency MiniGame

    The Efficiency MiniGame

    When the company first began teaching the Critical Numbers to its employees, the leadership at Rolf Glass noticed that there was a lot of room for improvement. In 2013, it was running at an average 88 percent efficiency, thus losing 12 percent of product.

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  • Rewards That Will Strike Out With Your Team

    Rewards That Will Strike Out With Your Team

    Rewards are essential to The Great Game of Business. So much so that we should begin with its definition: To make a gift of something to (someone) in recognition of his or her services, efforts or achievements.

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  • The Fundamentals of Business and Open-book Management

    The Fundamentals of Business and Open-book Management

    In the late 1980s, I was a young sports reporter in Kansas City covering the Kansas City Chiefs and San Francisco 49ers game. The 49ers defeated the Chiefs, and they were on their way to a third Super Bowl Championship in seven years. In those days, the 49ers ruled the class of the league.

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  • Four Characteristics of a Strong Critical Number

    By definition, the Critical Number is the operational or financial number that represents a weakness or vulnerability that – if not addressed and corrected – will negatively impact the overall performance and long-term security of the business. Overall, the Critical Number is the heart of The Great Game of Business…

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